PJSC Mosenergosbyt is the leading energy sales company in Moscow and the Moscow region. Mosenergosbyt provides electricity to the population, large industrial and socially significant facilities, transport and agricultural enterprises, while constantly connecting new consumers to electrical networks.
Unfortunately, not all electricity consumers in Moscow have meters installed with remote transmission of readings. Most of the readings are taken by inspectors and consumers themselves. To avoid incorrect payments for consumed electricity, Mosenergosbyt asks the population to submit meter readings on a monthly basis. For the convenience of the population, various options for entering monthly readings and payment methods have been developed. How to submit readings:
On the main page of the official website of Mosenergosbyt, in the same block with the company logo, there is a section “How to transmit readings?”
The information presented here is relevant for subscribers whose electricity meters are not connected to the remote reading system.
This section indicates that every month from the 15th to the 26th you can transmit meter readings in one of the following ways, namely:
- Through the client’s personal account, where a simple form for taking electricity meter readings is filled out. This is the most convenient way to transfer readings directly to the Mosenergosbyt database, regardless of the day of the week or time of day.
- On the public services portal of the city of Moscow. You must be registered on the specified resource. The portal provides the opportunity to transmit electricity meter readings, collect archived data and review previously transmitted readings, check the date and relevance of verification of electricity meters, find out the personal account balance and pay the debt.
- Through the contact center by phone
- By visiting Mosenergosbyt client offices in person. In this case, the readings are reported to the operator or personally using a special self-service terminal.
- Using the interactive voice menu of the Mosenergosbyt contact center. After calling the specified number, listening to the greeting and the question “What do you want to know?”, you must say the key words “testimony” or “transmit testimony” and then follow the instructions of the automated system.
- Through payment terminals (QIWI, Sberbank and others) or by visiting a multifunctional center (MFC).
The period for transmitting readings for consumers in Korolev is from the 15th to the 23rd of each month.
What methods of transmitting evidence are there?
You can submit your testimony in any way convenient for you:
- through the Personal Account of a private client on the website of PJSC Mosenergosbyt;
- by phone Contact: +7 (499) 550-9-550 via voice control service;
- on the Moscow government services portal.
- through terminals for receiving readings installed in the branches of PJSC Mosenergosbyt and Multifunctional centers for providing state and municipal services;
- when paying through Qiwi and Sberbank terminals (subject to payment being made between the 15th and 26th).
Transfer readings through the terminals of PJSC Mosenergosbyt and MFC
Terminals have been installed in government centers and offices for the convenience of the population. You can enter electricity meter readings, find out tariffs, call an inspector or electrician to replace or repair the meter. There are about 150 self-service terminals installed throughout Moscow.
open from 8.00 to 20.00, including weekends, no lunch breaks or maintenance.
In the self-service terminal, you need to select your category: “Private clients” or “Legal entities”, and then follow the prompts.
How to use the Voice Control service?
When you contact the Contact Center by phone +7 (499) 550-9-550, you can independently, without waiting for an operator’s response, transfer meter readings or obtain the necessary information. To do this, in the voice menu after the question “Tell me what interests you?” you need to say your question.
You can read the instructions for operating the voice service on the website of PJSC Mosenergosbyt.
Attention!
The personal account number and meter readings must be given strictly in one digit. You can enter data using the telephone keys. To undergo automatic identification, we recommend linking your phone number to your Personal Account in the Client’s Personal Account.
Companies that supply electricity to the population in Moscow
Transformer substation
Address: Russia, Moscow, Western Administrative District, Kuntsevo district, separate site Stud Farm, VTB + 34 more addresses
Telephone: not specified
Opening hours: not specified
Electricity supply in Moscow
United Energy Company
Address: 1st Magistralnaya st., 20, building 1, Moscow + 16 more addresses
Telephone,
Opening hours: daily, 24 hours a day
Electricity supply in Moscow
Open , 24 hours a day
Mosenergosbyt
Address: st.
Bogdanova, 6, bldg. 1, Moscow + 16 more addresses Telephone,
Opening hours: Mon-Fri 8:30–20:00; Sat 9:00–17:30
Electricity supply in Moscow
Open
Energy supply
Address: Novolesnaya st., 5, building 2, Moscow + 13 more addresses
Telephone: not specified
Opening hours: not specified
Electricity supply in Moscow
Mosenergo
Address: ave.
Vernadsky, 101, bldg. 3, Moscow + 11 more addresses Telephone, +7 (495) 957-36-32, +7 (495) 957-32-00, +7 (495) 957-31-21, + 7 (495) 957-21-00,,, +7 (495) 957-20-72
Opening hours: Mon-Fri 8:30–17:30
Electricity supply in Moscow
Closed 35 minutes ago
MOEK
Address: Skladochnaya st., 1A, building 1, Moscow + 9 more addresses
Telephone, +7 (495) 587-97-11,,
Opening hours: Mon-Thu 8:00–17:00; Fri 8:00–16:00
Electricity supply in Moscow
Closed 1 hour 5 minutes ago
Transformer booth
Address: Vostochnaya st., 4, bldg.
1, building 7, Moscow + 6 more addresses Phone: not specified
Opening hours: not specified
Electricity supply in Moscow
Energy complex
Address: Ostapovsky pr., 4, building 28, Moscow + 4 more addresses
Telephone
Opening hours: Mon-Fri 8:00–17:00
Electricity supply in Moscow
Closed 1 hour 5 minutes ago
Energoservice
Address: Ryabinovaya st., 22A, building 2, Moscow + 4 more addresses
Telephone,
Opening hours: daily, 24 hours a day
Electricity supply in Moscow
Open , 24 hours a day
Electrical substation
Address: Chaginskaya st., 2, building 16, Moscow + 4 more addresses
Telephone: not specified
Opening hours: not specified
Electricity supply in Moscow
System operator of the Unified Energy System
Address: Kitaygorodsky pr., 7, building 3, Moscow + 3 more addresses
Telephone
Opening hours: Mon-Thu 8:30–17:30; Fri 8:30–16:15
Electricity supply in Moscow
Closed 35 minutes ago
Moscow United Electric Grid Company
Address: Shipilovskaya st., 13, bldg.
2, Moscow + 3 more addresses Telephone,
Opening hours: Mon-Thu 8:00–17:00, break 12:00–13:00; Fri 8:00–16:00, break 12:00–13:00
Electricity supply in Moscow
Closed 1 hour 5 minutes ago
Moscow United Energy Company
Address: st.
Tereshkovo, 3, Moscow + 3 more addresses Telephone, +7 (495) 587-97-08,
Opening hours: daily, 8:00–17:00
Electricity supply in Moscow
Closed 1 hour 5 minutes ago
Integrated transformer substation
Address: Russia, Moscow, North-Eastern Administrative District, Altufevsky district + 2 more addresses
Telephone: not specified
Opening hours: daily, 24 hours a day
Electricity supply in Moscow
Open , 24 hours a day
Oboronenergo
Address: Bolshaya Olenya st., 15, building 4, Moscow + 2 more addresses
Telephone, +7 (495) 626-29-89
Opening hours: Mon-Thu 9:00–18:00, break 13:00–13:45; Fri 9:00–16:45, break 13:00–13:45
Electricity supply in Moscow
Closed 5 minutes ago
PJSC Moscow United Energy Company
Address: st.
Polyany, vl75s1, Moscow + 2 more addresses Phone: not specified
Opening hours: not specified
Electricity supply in Moscow
Investment and project group Sinef
Address: Tokmakov lane, 5, building 1, Moscow + 2 more addresses
Telephone
Opening hours: Mon-Fri 9:00–18:00, break 13:00–14:00
Electricity supply in Moscow
Closed 5 minutes ago
RemEnergo
Address: st.
Vasily Petushkova, 3, bldg. 3, Moscow + 2 more addresses Phone
Opening hours: Mon-Fri 9:00–19:00; Sat 10:00–15:00
Electricity supply in Moscow
Open , closes in 56 minutes
MSK Energo
Address: Nauchny pr., 19, Moscow + 2 more addresses
Telephone
Opening hours: Mon-Fri 9:00–18:00
Electricity supply in Moscow
Closed 5 minutes ago
Rosseti
Address: Lomonosovsky Prospekt, 22, bldg.
1, Moscow + 2 more addresses Phone: not specified
Opening hours: not specified
Electricity supply in Moscow
Energosbyt Service
Address: Presnenskaya nab., 12, Moscow + 2 more addresses
Telephone
Opening hours: daily, 8:00–22:00
Electricity supply in Moscow
Open
Ewok engineering
Address: Elektrozavodskaya st., 52, building 6, Moscow + 2 more addresses
Telephone,
Opening hours: not specified
Electricity supply in Moscow
Distribution and transformer substation
Address: Leningradskoye sh., 57, building 13, Moscow + 2 more addresses
Telephone
Opening hours: daily, 24 hours a day
Electricity supply in Moscow
Open , 24 hours a day
Moscow high-voltage networks
Address: Nizhnyaya Krasnoselskaya st., 6, building 1, Moscow + 2 more addresses
Telephone
Opening hours: daily, 24 hours a day
Electricity supply in Moscow
Open , 24 hours a day
Rosenergoatom
Address: Kholodilny lane, 3A, Moscow
Telephone
Opening hours: Mon-Thu 9:00–18:00; Fri 9:00–16:45
Electricity supply in Moscow
Closed 5 minutes ago
Show on map ↓
EnergoReserve
Address: Zarechnaya st., 9, Moscow
Telephone
Opening hours: Mon-Fri 8:00–20:00
Electricity supply in Moscow
Open
Show on map ↓
Hevel Group of Companies
Address: Profsoyuznaya st., 65, bldg. 1, Moscow
Telephone,
Opening hours: Mon-Fri 9:00–18:00
Electricity supply in Moscow
Closed 5 minutes ago
Show on map ↓
Inter RAO
Address: Bolshaya Pirogovskaya st., 27, building 2, Moscow
Telephone
Opening hours: Mon-Thu 9:00–18:00; Fri 9:00–16:45
Electricity supply in Moscow
Closed 5 minutes ago
Show on map ↓
Greentech Energy
Address: Stroginsky Blvd., 1, Moscow
Telephone,
Opening hours: Mon-Fri 9:00–18:00
Electricity supply in Moscow
Closed 5 minutes ago
Show on map ↓
Siberian Generating Company
Address: Dubininskaya st., 53, building 5, Moscow
Telephone,
Opening hours: Mon-Fri 8:00–20:00
Electricity supply in Moscow
Open
Show on map ↓
In order to always have electricity in your home, you need to make monthly payments on your electricity bills. Thanks to the development of modern technologies, there is no longer a need to transmit meter readings by telephone or contact a senior person in the house. Now you can undergo this procedure in Moscow online.
How are electricity bills calculated?
The amount payable is calculated in one of the following ways:
- Based on the meter readings you provided; Provided that the meter readings were transmitted in the period from the 15th to the 26th inclusive
- Based on meter readings taken by employees of Mosenergosbyt PJSC; Control readings are taken by an employee of Mosenergosbyt PJSC 2 times a year.
- If there are no readings in the billing period, the amount payable is calculated based on the average monthly consumption volume;
- In the absence of information on the average monthly consumption volume, the calculation is made based on the consumption standard.
Equipment with automatic data transmission
Manufacturers began to create developments that provide for the automatic transmission of information through a special channel. Installing and configuring such equipment will require more time and effort. But after completing all the stages, you won’t have to worry about tracking how much electricity has been “burned” every month and informing the customer service about this. Everything is done automatically.
What is ODN and how is it calculated?
ODN - general house needs. Each apartment building receives a certain amount of utility resources, the bulk of which is consumed by residents. Some of the resources go to maintaining the house and maintaining common property. Not only utilities inside the apartment are paid, but also utilities used for general house needs.
The amount of one tax charge for electricity may include costs for:
- Lighting of common areas (staircases, vestibules and entrance areas);
- Energy consumed by intercoms;
- Energy consumed by elevators;
- Energy consumed by other electrical equipment; Used for general house needs (for example, surveillance cameras, pumps pumping water to the upper floors, automatic heat control system, etc.).
Each apartment building has an individual set of electrical equipment. Calculation of the consumed electricity at the ODN is carried out in accordance with the Decree of the Government of the Russian Federation No. 354 dated May 6, 2011, P.44:
- Based on the readings of collective metering devices; The expense for one-room registration is determined as the difference between the expense of a certain collective metering device and the total consumption of residential and non-residential premises, then divided by the total area of such premises, and then multiplied by the individual area of each of them.
- In the absence of a common house meter, the calculation is made according to the standard. If the electricity consumption for ODN is determined based on the ODN standard, then the value obtained by multiplying the standard by ODN and the area of the premises included in the common property in an apartment building is divided by the total area of the premises, and then multiplied by the individual area of each of them .
Three-phase devices
To understand how to use such devices, you should first learn about the principle of their operation. For example, they can be old-style (equipped with transformers) or electronic (direct connection). The latter are easy to use: all information is visible on the display and can be read in the same way as with standard single-phase ones. In outdated equipment, the phases are connected through transformers. For correct calculations, transformation coefficients will be needed.
Consumption is calculated using the formula: kWh x k (where k is the transformation ratio). Calculations are made in the order specified in the contract with the supplier. Sometimes the company indicates the coefficients in the document. In some cases, suppliers make the calculations themselves, and subscribers can only be informed about the actual costs.
Thus, if a 3-phase device is installed, it is worth clarifying in advance in what order and form to calculate the final number. This can be discussed with your electrician during installation.
The accuracy of the accruals depends on how correctly the information is transcribed and transmitted. At the same time, subscribers will be able to avoid overpaying for the resources they receive from the supplier. It is worth reporting energy expenditure in a timely manner.
Why does the electricity consumption for the single-circuit heating unit change monthly and how can we achieve a reduction in the amount for the single-unit heating unit?
The amount of electricity consumption for one unit is calculated and depends on several factors and may change every month.
The cost of ODN depends on factors such as:
- Intensity of operation of electrical equipment installed on the ODN;
- Regularity of transmission by residents of the house of individual readings of metering devices to PJSC Mosenergosbyt (if the readings are not transmitted, then the calculation is formed based on the calculated average monthly volume of consumption, and when transmitting or taking readings in the subsequent billing period, the volume of consumption will be recalculated based on actual data);
- Absence of unaccounted and/or non-contractual consumption;
- Technical condition of intra-house wiring (electrical wiring in old houses may be worn out and this increases technological losses of electricity in intra-house networks);
- Equipping residential premises with working metering devices.
Retrieving information and calculations for different models
Although the operating principle of modern IPUs is almost identical, depending on the variety there may be some differences:
- "Mercury 200". The “Enter” button is pressed, after which the time, date, readings by zone and total flow appear. The letter designation of the tariff is in the upper left corner. According to the described calculation example for a specific territory, the total payment amount is calculated.
- "Energymera". The most common are two- and multi-tariff modifications. Readings from this meter are taken according to a scheme similar to the previous option. The main difference is that you need to press the "PRSM" button.
- "Micron". It is not difficult to take readings from such a meter, provided that certain nuances are observed. At the bottom left side of the case there is a button, when pressed, the necessary information is displayed. A special feature of the device is that the designations of tariff zones T1, T2 or T3 do not appear; they are already signed at the bottom of the screen and highlighted with a tick. The payment amount is calculated according to the standard scheme.
- Saivan. The most economical option that is popular. It differs from others in the absence of a button that highlights specific values and shows data sequentially with a small interval. The necessary parameters are recorded and checked, for which it is necessary to let the counter go around in a circle. The calculation depends on the modification of the electricity meter and the current tariff.
Advice! To eliminate errors when taking readings, you must first familiarize yourself with the product data sheet, which contains the correct algorithm of actions.
When choosing an electric meter, it is advisable to give preference to domestic models or meters manufactured in the CIS, since imported options may not be adapted to our networks
MOSENERGOSBYT PERSONAL ACCOUNT IN YOUR SMARTPHONE
You can log into your personal account using your smartphone. The functionality of the application is not inferior to the capabilities of the browser version. You can download Mosenergosbyt for iPhone, Android smartphone or Windows Phone. The mobile client allows you to:
- Control the balance, avoiding debts and overpayments
- View statistics by month
- Order the necessary services
- Contact Energosbyt representatives
- Quickly and easily find the nearest service offices on the map
The significant ]Mosenergosbyt[/anchor] supplies electricity to residents of Moscow and surrounding areas.
His work includes not only deliveries, but also settlements with individuals and legal companies operating in the Moscow region and in Moscow itself.
To simplify the process and save the client’s time, Mosenergosbyt offers to use a special online service.
This is a Personal Account through which it is easy to transfer readings, find out the amount of invoices, debts, and more. There is a mobile version of the program that has all the capabilities of a stationary personal account.
Now there is no need to waste your time visiting offices and standing in queues. Log in to your personal account and ask a question online to the company’s specialists.
The Client Personal Account service allows you not only to make calculations and find out payment amounts.
It is equipped with additional functions, which creates convenience for Mosenergosbyt subscribers. Main features of your personal account:
– transmission of information (readings) of meters; – receiving electronic receipts for payment for services; – payment of issued invoices without charging commissions; – control of statistical data on energy consumption; – use of multiple accounts; – ordering additional types of services, such as replacing outdated meters and checking them; – registration of applications for benefits and discounts; – obtaining information about changes in tariff plans; – receiving information messages and news from Mosenergo.
To become a user of your Personal Account and have access to all the features of the online system, you must register.
Open the Mosenergosbyt website and select your region of residence in the upper right corner. Then click on the personal account button.
The system will take you to the login or registration tab in the client’s personal account program. Select the appropriate item and follow the instructions of the service.
If your data is already registered in the program, you can log in to your Personal Account.
For new clients, you must click the registration button and go through the procedure.
In order to complete the registration procedure, you need to know your meter number. The procedure itself takes place in several stages at once. To switch to servicing remotely, you need to go through the registration procedure on the Mosenergosbyt website:
- You need to click on the “Personal Account” button on the main page of the Mosenergosbyt website - https://lkkbyt.mosenergosbyt.ru.
- After this, in the newly opened page you need to find the “Register” button.
- Enter your phone number or email address, personal account and meter number (indicated on the payment receipt).
- Create a login password so that you can access the Mosenergosbyt website and confirm your data.
When registering using an email address, be sure to check your email, you should receive a message with a link to confirm your account activation. If you register using a mobile phone number, be sure to wait for an SMS message with an activation code.
After completing the registration procedure, all you have to do is log in to your personal account on the site. To do this, you need to enter a password, as well as a login (specified during registration).
Login to your Mosenergosbyt personal account using a one-time password
If you cannot remember your password or decide to log into your Mosenergosbyt personal account from someone else’s computer, then you should choose authorization using a one-time password. On the login page using a password from SMS, enter your login and indicate your phone number or email address and click send password. A one-time password will be sent to the mobile phone number confirmed in the system, which you can use for one login to your Mosenergosbyt Personal Account. The one-time password is valid for 60 minutes.
Mosenergosbyt personal account for legal entities
Personal account features:
- Registration and management of access to information under contracts;
- View basic financial statements (payments, accounts, debt);
- Transfer of readings from metering devices;
- Analysis of electricity consumption;
- Applications for planned hourly consumption;
- Ordering additional services;
- Use of electronic digital signature and legally significant document flow;
- Feedback.
Induction meters: what are their features
Induction meters are already a thing of the past, although in some places they still remain. They are simple and reliable. They are easy to distinguish from other types of counters because they have a wheel that rotates when the counter is running.
Old style counter
How many numbers to write off
There are models with different numbers of digits: usually from 4 to 7. In many models, the last one or two digits are highlighted. This may be a regular comma, these numbers may have a different color (usually red) or different sizes. The last figures show tenths or hundredths of kilowatt/hours, therefore, when recording and transmitting to the appropriate services, they are not taken into account, since accounting is carried out in whole kilowatts.
Induction counter
It should be remembered that there are models in which the last one or two digits are not highlighted. In this case, you will have to write down all the numbers, since the design of the meter does not allow tenths or hundredths of the energy consumed to be taken into account. You need to be careful so that you don’t have to pay a huge difference.
If you are not sure that you will be able to take readings correctly, it is better to invite an inspector to your home so that he can explain and clarify which numbers should be recorded and which should not. Alternatively, you can contact the electrician who services this area and get all the information you need from him. This can even be done over the phone.
Reading process
After the meter is installed, the owner is given a certificate indicating the initial digits of the meter. By the way, they are obliged to explain how readings are taken correctly and which numbers are important and which ones should not be paid attention to. As a rule, all zeros that precede the first digit are also not written down.
Sample reading
To calculate how many kilowatt/hours of electricity were consumed, you need to know the readings for the previous month. If the meter has just been installed, the first numbers can be taken from the installation report, and subsequently the data can be taken from receipts, which are best stored in a convenient place so that you don’t have to look for them for a long time.
Nowadays, almost all subscriber services calculate the amount of energy consumed by consumers independently; it is enough to transfer the data to them. As a rule, data transfer occurs at the end of the month (on the last days). The deadlines for submitting information are set by the subscriber organization. Basically, invoices, in the form of receipts, are processed by computers, based on special computer programs. There are times when even computers make mistakes. Therefore, it is better to monitor how much electricity is consumed monthly. If this is not done in a timely manner, the error can grow into a significant amount, and companies supplying electricity pay off their debts with difficulty.
How to make calculations
To calculate how many kilowatt/hours were consumed during the current accounting period, it is enough to subtract the previous ones from the last readings. The result will be some kind of figure that will reflect the real amount of electricity.
Let's say that the last readings are 6102, and the previous ones correspond to the figure 5842, then 5842 must be subtracted from 6102 and the figure will be 250. Calculations show that 250 kilowatt-hours of electricity were consumed during the current accounting period. To find out how much you will have to pay, just multiply the number 250 by the tariff and you get the amount.
Counters that work for a long time sooner or later reset and mislead the owners. Many people believe that the electric meter has deteriorated, but this is not at all true.
Simply, when rewriting the meter readings, there is a unit in front of all the numbers, even if they are zeros. For example, before this the counter showed the numbers “9988”, and after a while, for example, “0022”. If these readings need to be transferred to the accounting company, you will have to write down “10022”. You will only have to set the unit once, and subsequently you will have to take readings as usual.
Reset counter
Online store of electrical goods "Mosenergosbyt"
The electrical goods store has a wide range of products represented by such well-known brands as Matrix, Shtok, Energomera, Taipit, Maytoni, MW-Light, Chiaro, etc. Their products have an impeccable reputation in the market and have earned the highest praise from professionals and ordinary customers. All products presented in the catalog of our online store are carefully selected according to the criteria of quality, reliability and have a long service life. Mosenergosbyt JSC is the official distributor of the supplied products and has valid long-term contracts with equipment manufacturers.
- competitive prices;
- timely delivery;
- Individual approach to each client;
- provision of comprehensive services;
- high-quality, certified goods and services;
- regular promotions and big discounts.
