Telemarketing is active telephone sales, one of the types of direct marketing. When used correctly, this tool is effective in both the B2C and B2B segments and works in almost any market niche. Over the phone, you can establish a trusting relationship with a potential client, identify his needs and make an offer that will meet the buyer’s expectations. What types of calls are there and how they differ - we will tell you in the article.
How does wireless calling work?
The operating principle of a wired call is very simple. How to install a bell in a private house? A wire is laid from the button installed on the outside of the door and connected to the speaker, which is located inside the apartment. Electricity is connected to the speaker.
When you press the bell button, the circuit is closed and the speaker is turned on, playing a melody.
Wireless calls use the same principle as their wired counterparts. But to turn on their speaker, you do not need to close the electrical circuit with the bell button. The signal from such a button is transmitted to the call receiver using radio waves.
The sensor reads them and activates the speaker - a melody sounds.
Due to the absence of wires in the device configuration, the installation of wireless calls is greatly simplified. There is no need to drill holes or run a wire from the button to the bell speaker.
Wireless calls can be of two types:
- The bell speakers of the first type are connected to the electrical network, and the button is battery operated;
- in some models, not only the button, but also the speaker is powered by a battery. Installation of such wireless calls consists only of installing a button on the outside of the door and installing a speaker inside the apartment. However, it does not need to be connected to electricity.
Attention! When installing a wireless call, you need to consider the maximum possible distance between the button and the speaker. Depending on the materials from which the walls are made, this distance may vary.
Some wireless calls come with multiple speakers. They can be installed in different parts of the house: in the kitchen, in the garage, in the workshop, etc. - where there is a possibility that you will not hear the speaker at the front door.
How to Install a Wireless Doorbell
Before installing the device, it is important to carefully read the installation instructions and manufacturer's recommendations.
Expert opinion
It-Technology, Electrical power and electronics specialist
Ask questions to the “Specialist for modernization of energy generation systems”
About the doorbell: purpose, selection, installation, connection and repair of doorbells The first bells had a simple mechanical design, which continued to be improved until electricity came into human use. Ask, I'm in touch!
Differences between apartment and street models
Before purchasing a doorbell, you must first decide on the installation location. If it is installed in an apartment, then you don’t have to worry too much, since any option will do. For a private home, it is best to purchase a wireless model. It will allow you to avoid laying the wire from the gate.
On the street, the button will always be exposed to various external influences. The main condition for such a call is the presence of a special coating that protects against moisture penetration. Also, this device should be able to withstand temperature changes well.
In addition, you also need a visor. It provides additional protection from sunlight, precipitation and dust. It is important that the protective elements do not interfere with the passage of the signal. When purchasing an outdoor model, you need to take into account the fact that the device can be stolen. There are special options that have an iron anti-vandal casing.
Setting up a wireless call
After purchasing such a device, you need to inspect its packaging. In addition to the main components, modern doorbells may have intercom modules, video peephole, motion sensor, etc. Check that all components are in place.
What kind of lighting do you prefer?
Built-in Chandelier
We unpack all the components of the call and select the place where its modules will be attached. If the “internal” parts of the call are powered by the network, you need to think about how to provide access to electricity.
You also need to select a location for the external button. Typically, wireless call manufacturers provide buttons with double-sided tape (“Velcro”). How to install a garage door? It must be said right away that this option is not very practical.
It is best to secure the bell button using self-tapping screws.
This can be done next to the doorway. If this is not possible, then a door leaf can be used for this purpose.
Once you have decided on the location, you can proceed to installing the button. If it will be mounted close to the doorway on the wall, then using a hammer drill you need to make holes for the dowels. To do this, you need to select the appropriate drill diameter and drill to the desired depth.
The internal parts of the wireless bell do not need to be hung on the wall. Some modules can simply be placed on a nightstand next to the door or in the place where they will be used. If you decide to attach them to the wall, then again you will need a hammer drill.
Attention! If the internal parts of the wireless bell are powered by electrical power, they must be connected to it. To do this, you need to use the instructions.
This procedure is no more complicated than connecting a regular outlet.
We insert the battery into the button and check the functionality of the system. If a melody starts to sound when you press the button, then everything is installed correctly. You can use it.
Installation of equipment
If you decide to install the bell yourself, you need to be careful, especially when the device is powered from a general power supply. Although for a master this task will not cause difficulties. Installation of the device is carried out in several stages:
- Preparatory work. It is necessary to decide what type of call will be installed. If you choose a wired option, you should calculate the required amount of wire and think about its installation. The cable can be laid in a special box or hidden in the wall. A two-core cord with a cross-section of 1.5 mm will be sufficient for the device. This stage also includes preparing the installation site.
- Installation. For a wired device, grooves are made in the walls using a hammer drill, into which the cable will then be laid. If the repair is already completely completed, then you can use a plastic box. It is fixed on top of the wall. Then the button and the main device are fixed.
- Connecting equipment. First, turn off the electricity in the entire house. The wire is routed from the button to the bell, and only then connected to the apartment’s power supply system. The neutral core must be connected directly, and the phase through the button.
Installation of wireless types of devices is even easier. You just need to secure both elements using self-tapping screws.
Varieties
You can consider the types of doorbells from several points of view. The following can be distinguished:
Wired calls
In private homes, the length of the connecting wires can reach a considerable length, since the button is usually installed on the doors of a private courtyard.
Wireless devices
Power supply
A negative feature of chemical current sources is their strong temperature dependence. When the ambient temperature drops to negative values, the capacity of the batteries drops to such values that the normal functioning of the device becomes impossible.
Video calls
With the development of microelectronics, a completely new class of devices has appeared that, together with signaling the arrival of visitors, are capable of transmitting images from a miniature video camera. In terms of its consumer characteristics, this device is close to intercoms and in some cases can replace them.
Structurally, the video call also consists of a remote unit and an apartment module. Only in this case does it implement the ability to generate, transmit and receive video images.
Transmitting a picture, especially a moving one, requires the use of a large amount of data, so wired devices require a special cable. Wireless communication between blocks can be performed in several ways:
The transmission system using Wi-Fi is the most advanced, since using the network of mobile operators requires regular financial expenses, and the quality of communication is not always satisfactory. Using a radio channel can be difficult due to the great complexity of transceiver devices.
Expert opinion
It-Technology, Electrical power and electronics specialist
Ask questions to the “Specialist for modernization of energy generation systems”
How to connect an electric doorbell in an apartment If you are replacing it with a similar model, then just remove the button and the sound unit, and then disconnect them from the power supply. Ask, I'm in touch!
Help from modern technologies in making and receiving calls
Modern technologies make it possible to improve the quality of telephone sales, control negotiations, collect and analyze data on them. The main telephony tools that are suitable for any company:
- Virtual (cloud) PBX. It has many functions: multi-channel number, IVR voice menu, call recording, mass processing of incoming and outgoing calls. Virtual ATC Mango allows you to create a safe communication environment within the company, increase the speed and performance of sales, and improve the quality of customer service. Choose a tariff that suits your needs and business level.
- CRM system. Allows you to record and analyze customer data and make calls in a semi-automatic mode.
- Virtual number in the client’s country or city. Buyers are much more willing to interact with phone numbers in their country or city.
- Static and dynamic Call tracking. The essence of call tracking is to assign each advertising source its own telephone number. This way you can track the most effective advertising channels.
- Call-back and Call-me. The first tool involves a quick call from the manager to the client. The second is the buyer’s call to the operator (it is advisable to use free calls).
- Chatbot. Processes online requests, corresponds with users, saves customer data, connects the consumer with the operator if necessary.
Setting up a call
Any doorbell model is not difficult to install yourself - no adjustment is required, except for selecting the desired melody.
The easiest way is to install a wireless bell on your front door. Most often, such structures are attached with double tape, so all the work comes down to choosing the installation location. It may be necessary to remove the factory protection from the installed battery. New batteries and accumulators must be installed strictly observing polarity.
Important! Although the design of the button, according to manufacturers, is sealed, it is worth taking care that water does not get on the block. This applies not only to wireless calls, but to all others.
Important! If you are repairing or installing a doorbell on an older direct AC power system, care must be taken when routing and securing the wires. Insulation should not be violated anywhere. It is also important to ensure that the neutral and phase conductors of the installed bell are connected correctly.
Useful tips Connection diagrams Principles of operation of devices Main concepts Meters from Energomer Precautions Incandescent lamps Video instructions for the master Testing with a multimeter
The working principle of a simple electric bell
The very first home calls were based on the phenomenon of electromagnetism and, with some modifications, still exist today. The bell device includes an electromagnet, which, when current passes through it, attracts an armature (metal plate) with a hammer and a small metal weight attached to it. Deflecting, the hammer hits the metal cup, the bell, making a sound.
At the same time, the armature is connected to a group of contacts and, when deviated, opens them. Opening the contacts leads to the cessation of current through the electromagnet, and the armature, under the action of the spring, returns back, closing the contacts again. This process continues as long as the bell button is pressed, closing the electromagnet power circuit. The button is located outside the room so that the visitor can reach it with his hand.
The frequency at which the doorbell knocker strikes the cup depends on the weight of the weight, the stiffness of the return spring and the distance from the knocker to the cup. By adjusting these elements you can achieve not only the desired frequency, but to some extent the sound volume.
The simplest design
In some designs, two metal cups are installed so that the hammer hits one of them, being attracted to the electromagnet, and the other, returning to its place. A wired bell of such a simple design has been around for decades and is highly reliable.
Note! Old-style telephones with rotary dialers have completely similar rings. This has led to many hobbyists modifying telephone chimes to function as door alarms. The essence of the modification was to adapt the electromagnet to work with an alternating current network (the call voltage in the telephone line is 80-100V).
This doorbell design operates directly from a 220V AC network. On the one hand, this simplifies the design and connection, eliminating the need to install a power supply; on the other hand, there is a danger of electric shock, especially if the bell button is installed outside, on the front door or gate. It is for this reason that network calls have become predominantly widespread in apartments where moisture is unlikely to reach them.
Interesting. The simplicity of the design causes such a disadvantage as the impossibility of installing a different melody.
Video
6 schemes of simple calls: Electronic bell, Musical bell, Touch-sensitive apartment bell, Scheme of a touch-sensitive doorbell on a microcircuit, Simple doorbell, Homemade bell based on a subscriber loudspeaker.
Read also: What is a loom
Electronic call
When power is applied to the circuit, a sound signal is heard, very similar to a bird's trill. Power is supplied through the bell button. Power source – 9V battery. The DC operating mode of the transistor is set by resistor R1. Generation depends on C1 and C2, as well as the inductance of the primary winding of the transformer. The transformer was taken as a ready-made output from an old transistor receiver “Yunost”. In principle, a transformer from any transistor receiver with a push-pull transformer ULF is suitable. Speaker - any.
Krivlov P. Journal Radioconstructor No. 12-2015
Editor's Choice
Ring Video Doorbell 3
Ring Video Doorbell 3. Photo: yandex.market.ru
An excellent option for those who are often away from home and are worried about what is happening there. This smart video doorbell features a camera, motion sensor, microphone and speaker, and an adjustable motion range from 1.5 to 5 meters. With these functions, the guest can be seen on the screen of his gadget. You can also talk to him, and it doesn’t matter where you are. You can control your call through the proprietary Ring app, available for iOS, Android, Mac and Windows 10.
You can also control the device using the Alexa voice assistant. Thanks to the People Only Mode, it is possible to configure the camera so that it reacts only to people, and not, for example, cars that pass by. The built-in camera of this smart doorbell has a 160° viewing angle and broadcasts video in HD quality (1080p). Thanks to infrared LEDs, you can see the visitor even at night.
Characteristics
Call type | electronic wireless |
Button shape | round |
Camera | There is |
Motion Sensor | There is |
Viewing angle | 160 degrees |
Video | FullHD 1080; Live View, Night Vision |
Two-way communication with active noise cancellation | There is |
Advanced motion detection with adjustable motion zones | There is |
Working temperature | -20°C to 48°C |
Advantages and disadvantages
Video with excellent image quality can distinguish people from moving objects. You can monitor your guests from almost anywhere in the world
At the lowest price on the market
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Tips and tricks
When making a purchase, you should follow these tips:
- It is better to choose a model that is not too cheap, but not too expensive. There are many options available in the market, so the “golden mean” is preferred. Price is not always the determining factor. A wireless door model from the cheap category is unlikely to be of decent quality.
- It is better to make purchases in stores that have a return policy. Every buyer should have the opportunity to check the purchased device. Maybe the volume won’t be enough, or it won’t fit other parameters. In this case, it is easier to return it and choose another model.
- The sound of the bell must be heard from outside the apartment. Otherwise, the visitor may think that it is not working and will start calling.
- Products are purchased only in specialized stores. Of course, a doorbell can also be found in a household store, but it is unlikely that it will be of good quality.
- For a large house, “loud” devices are chosen.
- It is better to give preference to models with standard batteries. It is difficult to find 3 or 6V power supplies. More efficient are rechargeable batteries.
- Melody also plays a significant role. The fact is that you will have to listen to it for several years. It is better to have several melodies, with a choice.
- The design must match the interior of the apartment. It would be good if the doorbell is equipped with a backlight, which will make it easy to find it in the dark.
Best models
Selection criteria should be based on the quality and functionality of the device. The article will discuss the best devices, their descriptions and mistakes when choosing.
Skybell HD
The model can record video in HD format. Any image turns out high-quality and rich. The guest is clearly visible. There is support for microphone and speaker for communication. There is a motion sensor that can respond quickly. Video is recorded in Full HD 1080p format. There is support for poor resolution at low Internet speeds.
When moving, Skybell HD begins to record the situation on the street. There is a color night vision function.
Skybell HD has a wide range of video functions, which is why it is often installed in large homes.
It is easy to install and records are stored for about seven days. You can download them through the application, which is available on IOS and Android.
The device supports the Amazon Echo smart speaker.
Skybell has an interesting design with a small round shape. It can easily withstand bad weather conditions.
You immediately receive a notification when you press the call button. Particularly impressive is the support for multiple accounts. Messages will arrive on several devices. There is a silent mode.
The company provides guarantees against theft.
Price – 15,000 rubles.
Skybell HD
Advantages:
- Many functions;
- Full HD video with motion sensor;
- The model connects to devices;
- Good defense.
Flaws:
- High price.
Video Doorbell 5100ZJ
You can see this call in all recommendations. It is one of the best among types of “smart” devices. The button transmits information to the phone's operating system (Android or IOS). Data can be saved in cloud storage. Such storage increases the security of not only the apartment, but also the office or private company.
Has night vision function, camera 720 RUR. Any images become clear even at night. The camera allows you to see the entire environment in front of the door.
There is audio support, a viewing angle of 100 degrees. The package includes a power supply.
How to connect 5100ZJ? It connects to a smartphone or tablet via Wi-Fi
It is important for the user to know where to buy such a device. It can be bought through Russian websites for 7,000 rubles.
Video Doorbell 5100ZJ
Advantages:
- Huge functionality;
- Connection to a smartphone;
- Night vision camera.
Flaws:
- Small viewing angle (100 degrees);
- Great cost.
Ring Video Doorbell Satin Nickel
Wireless model with video recording function. It can be carried out even in poor lighting conditions.
There is no receiver included, as the Ring Video Doorbell communicates directly with your smartphone. There is infrared illumination. A 5200 mAh battery is inserted into the case (one year of battery life). Recharging lasts 11 hours.
This model has the best configuration. Here you will find a whole set for repair and construction. Screwdriver, drill, sealant.
The device easily records and takes photographs. The transmitter also has an interesting design. Square black insert and gray body with illuminated button. All sound notifications come to your smartphone; you can use the additional speaker of another device.
How much does such a device cost? It can be purchased for 15,000 rubles. It is mainly purchased for serious homes that need such a protector. Some offices also buy it.
The connection diagram is simple, but you will have to understand the functions.
Ring Video Doorbell Satin Nickel
Advantages:
- Communication with smartphone;
- No receiver, convenient to use;
- Many functions, audio support;
- Long battery life and fast recharging;
- Nice design.
Flaws:
- High price.
TeckNet
The price call is not expensive. It can be purchased from Ali Express for 1233 rubles. Sometimes there are discounts, then it costs from 700-900 rubles.
TeckNet has a beautiful design (black or white) with blue button surrounds. Its range reaches 250 meters. Even a large private house cannot always boast of such dimensions. The kit includes double-sided tape, 2 screws, 2 screw joints, user manual, battery and warranty card.
TeckNet has a wide button with LED indicator. Its dimensions are 44 by 72 mm. It is screwed to the wall.
Installation: use a screwdriver to unscrew the cover from the transmitter, open it and insert 12 V and 27 A batteries. The functionality of the device is wide. It has 32 melodies and 4 adjustable volume levels from 25 to 85 dB.
The electrical receiver has a plug. There are three buttons on the front side: turning music off and on, volume control. The blue flicker on the transmitter is not only for aesthetic purposes, but also for people who have hearing problems.
TeckNet
Advantages:
- Good volume;
- There is a choice of melodies;
- LED lights;
- Long signal propagation distance.
Flaws:
- It is not resistant to moisture, you need to make the visor yourself, the button is not sealed;
- Problematic return procedure;
- Sometimes a different type of plug arrives by mistake. For example, instead of the US euro;
- There is no protection against mechanical damage, it can easily break.
Call from SALIFE with different functions
The rectangular model is a small case with a call button. It has various characteristics. It comes with an LCD display (3.5 inches). There is no need to look through the peephole, which has a small viewing angle. This model allows you to see the entire landing or street.
It is capable of recording and taking photographs. It doesn't come with an SD card, but it does support 32GB of storage for videos and photos. The display has IR LEDs, night vision. He records, takes photographs, but there is no sound. The parameters include Russian. Such a device could come with a user manual, since there are many functions. There is a “do not disturb” setting that is suitable for your home if you are not expecting any guests at night.
The alarm system has 32 melodies, size 4.6 by 6 cm. The display runs on 4 batteries. The device cannot boast of durable material. The case is made of plastic, so there is no moisture protection. It records video only for 1 minute, there is no permanent function.
The kit includes a button with a display, 1 metal bracket and 3 screws.
The device can be ordered from China for an apartment or for a private home. Price – 2,800 rub.
Call from SALIFE
Advantages:
- Multifunctional display with camera, IR LEDs;
- Support 32 GB memory;
- Night vision.
Flaws:
- No protection;
- High price;
- Does not support microphone, no sound.
Svetozar “Favorite Melody” 58075
A combination of a smart call, an MP3 player and a protected case. An excellent choice for those who want to enjoy all the options of a wireless call. Svetozar will provide durable operation.
The signal transmission radius is 200 m. The device is easy to install, however, the kit only contains a USB cable, a button and a receiver. The body is made of durable white plastic. The cable is needed to download your favorite tunes to the SD card. Svetozar with volume control will play your favorite songs. Each visit of a guest will give you a cheerful and joyful mood. Power source – AA batteries (3 pieces).
The 5 V adapter is designed to recharge the bell. The standard set is 16 melodies, but you can change them to your own. There is a stand on the case.
The button has an IP44 protection certificate. Full resistance to solid objects (more than 1 mm). Wires and tools cannot penetrate the housing, so the bell will be protected from mechanical penetrations. Of course, the case is susceptible to small dust particles and strong impacts. The transmitter is protected from drops and splashes from any angle. A transmitter with a waterproof button is perfect for private homes. There is no need to make a special visor for it.
The connection is simple, just insert the batteries and check the functionality. There are no fastenings included.
The design also adds to the popularity of the model. White body with black frame. At the bottom of the receiver there is a circular button with modes for switching songs and adjusting the volume level. You can also press the mute button. The transmitter itself is white, with a round button.
Svetozar “Favorite Melody” 58075
Advantages:
- Wide range of radio waves;
- Protection against penetration of foreign objects and splashes;
- You can choose any melody.
Flaws:
- No fastenings included;
- Susceptible to dust.
The price of the device is no different from its analogues. The model can be purchased for 2500 rubles.
IN HOME ZBN-6
For some people, it is important to choose a bell that is resistant to environmental influences. You need to look at the degree of call protection. What are the degrees of protection?
IN HOME ZBN-6 has an IPx4 certificate, which is characterized by protection against splashing water. This type of bell is suitable for an outdoor location. The housing is protected from drops of water flying from all sides. According to buyers, this type of protection is very important for a street bell. Of course, this model cannot boast of protection against foreign particles, so it will not last very long.
ZBN-6 is made in China, the signal is clearly audible in the house, it works with stable sound, an infrared indicator on the speaker. There is no volume control, the design is simple - a round gray button on a white body. Power source - batteries. Reception range – 120 m. The device comes with a 2-year warranty.
N HOME ZBN-6
Advantages:
- Good splash protection;
- Inexpensive (800 rub.);
- Good reception range and IR indicator.
Flaws:
- Few functions;
- No volume control;
- No dust protection.
Schneider Electric BLNZA000011
A review of wired calls shows that many of them are also highly functional. BLNZA000011 has a 220 V power supply and is additionally protected from mechanical penetration (IP20). The body is made of plastic.
The speaker shape is round.
Schneider Electric BLNZA000011
Advantages:
- Good design;
- Low price;
- Loud noise.
Flaws:
- The installation is difficult, so it is better to call a specialist;
- There is only one melody.
ERA C96
The Chinese company ERA provides a small device with a minimum number of functions. ERA S96 has good technical parameters; it operates at a distance of 100 m from the receiver. The kit includes double-sided tape to attach the device to.
The wiring receiver has a conventional design, a white frame with a black speaker. Made of plastic, 1 year warranty, no volume control or lights, the transmitter requires batteries, and the receiver is plugged into a 220 V outlet. Average price is 700-800 rubles.
ERA C96
Advantages:
- Compact;
- Good range;
- Loud.
Flaws:
- Provides 6 ringtones;
- No protection;
- Regular design;
- Minimum functions and no volume control.
Scheme of a touch doorbell on a microcircuit
Transformer T1 is the output transformer from a small transistor radio. Dynamic head BA1 with a power of 0.05-0.5 W with a voice coil with a resistance of 4-50 Ohms.
The power source is a Krona, Corundum battery or two 3336 batteries connected in series. The sensor element can be made from foil PCB. The distance between the contact pads should be 1.5. 2 mm, and the gap between them is protected from dirt and moisture with varnish or paint. The shape of the contacts of the sensor element can be any.
Setting up a call comes down to selecting capacitor C1 to obtain the required tone of the sound signal for a specific design of the sensor element.
Rice. 1. Scheme of a touch-sensitive doorbell (a) and its circuit board (b)
I.A. Nechaev. Mass Radio Library, Issue No. 1172, 1992.