The freezer in the refrigerator does not freeze - what is the reason?


As a rule, users look into the freezer compartment of a refrigerator much less often than into the main compartment. And often, breakdowns in which the refrigerator compartment works, but the freezer does not freeze, are not noticed immediately, but only when a puddle of melted ice forms on the floor. So you noticed that your refrigerator cried a whole lot and began to work only half?

The situation, frankly speaking, is unpleasant and requires an urgent response. Especially if it’s warm outside and the safety of food is in question. But before you call the workshop, you need to make sure that the breakdown still occurs.

What to do if the freezer stops freezing?

If the freezer begins to leak, then before calling a specialist, you need to make sure that this situation arose due to equipment failure, and not due to carelessness during operation. Very often it is the incorrect operation of equipment that leads to its malfunction. But there is no need to worry, since the problem can be fixed with your own hands.

First, you need to check the thermostat data. It should be in a position between operating modes 3 and 4, when the food freezes normally and the motor does not suffer from increased load. In this case, the temperature in the chamber should be within 18-19°C. Sometimes, when placing food in the freezer, a person unnoticedly turns down the thermostat. If the thermostat is installed in the wrong position, you just need to move it to the optimal position. After some time, it is worth checking whether the freezer has started working normally.

Secondly, the freezer does not freeze well due to ice freezing. When a large coat of ice forms, the seal does not fit tightly, which means warm air enters the chamber. As a result, a puddle may form on the floor. To eliminate this problem, you need to defrost the freezer and thoroughly rinse and clean the rubber seal.

If during the check you find that the thermostat is in the normal position, and there is no ice coat, and the freezer is not freezing, then it’s time to call the service center. We provide high-quality refrigerator repairs at home at an affordable price. You can call our specialist at any convenient time every day from 8.00 to 23.00 by phone 8 . Leave a request, and our master will come to you as soon as possible.

How to protect your freezer from damage

It is easier to protect a working freezer than to repair it after a breakdown. Do not place warm or hot foods into the chamber; you must wait until they cool to room temperature. When defrosting the refrigerator, do not knock off the ice with a knife or other sharp object. You need to wait for the snow coat to thaw on its own. After removing or loading food, close the door tightly to prevent warm air from entering. Moisture that accumulates in the freezer must be removed in a timely manner. The thermostat must be installed correctly.

Why does a freezer stop freezing?

In addition to improper use, a freezer may stop functioning normally for many reasons. For example, failure of the thermostat, motor, compressor. Typical freezer problems are:

  • the motor running the freezer runs for 5-10 seconds and turns off automatically;
  • the engine runs, but during operation it creates long pauses;
  • The freezer is not freezing enough;
  • Rust has appeared on the freezer body.

If you have a two-compressor refrigerator, then the absence of frost is a sign of a breakdown of the compressor motor. This occurs due to natural wear and tear on the compressor during prolonged use of the equipment. Also, failure of the motor-compressor can occur due to excessive load on it. For example, when setting the maximum freezing mode in hot weather. Our specialists, who encounter similar faults every day, can help with compressor repair and replacement. We carry out repairs quickly and reliably. Each type of service comes with a guarantee.

If the motor runs, but takes long pauses, then most likely the air sensor or thermostat has failed. If you have an electronically controlled refrigerator, then the malfunction is caused by a broken air sensor. In this case, the control module does not receive information that the temperature in the freezer is below the set value, so the motor does not cool. The problem can be solved quickly by replacing the sensor.


If the refrigerator is an electromechanical type, then the lack of frost causes the thermostat to fail. A faulty thermostat does not signal to the motor that the freezer is warm. For this reason, the motor does not switch to cooling mode. Replacing the thermostat is the only solution in this situation. But doing it yourself is not recommended. It is better to call a specialist who will deal with the breakdown professionally and efficiently.

Only a specialist can answer the question of why the freezer does not freeze, since the same malfunction can be caused by several reasons. The source of the cause can only be determined with the help of special equipment, which our specialists always have.

Prevention

To prevent problems with the operation of the refrigerator, the following rules must be observed.

Shutdown

When turning off the device, you must first set the temperature regulator to o. And only then can you disconnect the plug from the network.

Inclusion

Do not turn on the refrigerator immediately after cleaning it. You need to give it time to stand and dry for a while. Only then can you plug it into the outlet.

Hot dishes

Do not place hot foods in the refrigerator compartment. And even more so, you can’t put any other items that have a high temperature in it. Otherwise, a conflict between warm and cold air will occur, as a result of which the device will not work well.

Chemical substances

When cleaning the refrigerator, do not use cleaning agents that are chemical solutions.

Important! It is worth remembering that the device contains microcircuits and connecting channels. They may be damaged if they come into contact with chemicals.

There are many reasons why a refrigerator may not perform its primary function well. When faced with such a problem, you first need to check how tightly the door closes, and then move on to inspecting other elements.

Sources

  • https://TechnoSova.ru/dlja-kuhni/morozilnaya-kamera/ne-morozit/
  • https://ExpertLand.ru/tehnika/holodilniki/ne-morozit
  • https://septik27.ru/ne-rabotaet-holodilnik-a-morozilka-rabotaet-priciny-i-remont/
  • https://ice-man.su/blog/ne-morozit-morozilka-v-holodilnike/
  • https://oholodilnike.ru/remont/chto-delat-esli-ne-morozit-a-morozilka-rabotaet.html
  • https://tehnofaq.ru/osnovnye-prichiny-pochemu-holodilnik-rabotaet-no-ne-morozit/
  • https://lenbyt.ru/neispravnosti/morozilka-ne-morozit/
  • https://nyamkin.ru/advice/holodilnik-stal-ploho-morozit-chto-delat

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What to do if the freezer is not freezing, but the refrigerator is working?

People often encounter a situation where the refrigerator is working normally, but the freezer is not freezing food. In this connection, many are interested in what to do in such a case. If this situation occurs after transportation and installation of a new refrigerator, then you need to wait a day. It takes time for the temperature in the freezer to settle. If the refrigerator was already in use before being transported and installed in a new location, then in this case you need to wait at least 3 days.

You also need to check the degree of freezing of the ice. In dual-circuit refrigerator models, only the freezer is defrosted. If the freezer does not freeze for this reason, then you need to defrost it to get rid of the ice coat. In any other case, you need to use the services of a professional.

Another reason for the malfunction is that freon leaked through the steel circuit. Often in single-compressor refrigerators with a No Frost system and a crying evaporator, the switching valve breaks. In the stuck “Freezer and Refrigerator Cooling” position, the valve does not have enough freezing power. For this reason, the freezer compartment is warm.

The best refrigerators, according to buyers 2021-2022

There is a wide range of refrigeration equipment on the market. To make the choice easier, consumers are offered a list of popular models.

Atlant MXM 2835-90

Two-chamber refrigerator made in Belarus with electromechanical control. Equipped with a modern compressor, which is not only reliable in operation, but also operates relatively quietly. And the refrigerator compartment is equipped with shelves made of impact-resistant glass and two containers for storing vegetables and fruits. Such a problem as the upper chamber of the Atlant refrigerator not freezing occurs in rare cases. That is why it is so popular among consumers.

Hitachi R-E5000UXK

The premium refrigerator consists of five chambers. Despite its overall dimensions, it consumes minimal electricity. Equipped with an inverter compressor, which is reliable and has a long service life. The liquid crystal touch display simplifies setting up the equipment and adjusting its operation. The model is equipped with various functions, which makes using the refrigerator more comfortable. The only drawback is the high cost. Although, having bought a high-quality model, you may never have to deal with why the refrigerator stopped freezing.

Liebherr CTel 2931

The German-made two-chamber refrigerator is small in size, which allows it to be used even in a small kitchen. The refrigerator compartment has a volume of 218 liters, and the freezer compartment has a volume of 52 liters. The advantages of the model include silent operation, high efficiency, stylish appearance and compactness. As for the disadvantages, they include rapid wear of the door thermal insulation gaskets, as well as the low strength of the freezer drawers.

Beko RCSK 310M20

The equipment is equipped with a modern compressor that consumes little electricity and does not create noise during operation. The main advantages include the presence of dry freezing, ease of operation, fairly good capacity, low cost and reliability in operation. But, like any other equipment, the refrigerator has some disadvantages, such as the lack of automatic defrosting and the appearance of clicks due to wear and tear on the motor. Sometimes after defrosting the refrigerator does not cool. The compressor may be broken and not working.

Siemens KI39FP60

Despite its small size, the device has a spacious freshness zone and freezer compartment. There are also compartments for fruits and vegetables that have sufficient volume. It is also worth noting the low electricity consumption and reliable thermal insulation. To prevent unpleasant odors from occurring inside the equipment, filters must be cleaned regularly.

Where to go?

If you are faced with a breakdown of the freezer, then the best solution is to contact our service by calling 8 (495) 745-24-55 . We have been repairing refrigeration and freezing equipment in Moscow for many years. Therefore, we know all the subtleties and features of our work. By contacting us, you can be confident in the professionalism of our employees and the high quality of the services provided.

The cost of repair depends on the complexity of the work, the cause of the breakdown and the price of spare parts. It is worth noting that when replacing components and assemblies, we use high-quality, original components. In addition, you can take advantage of consulting assistance from us. We will be happy to answer all your questions and help eliminate any malfunction of household appliances.

No. 3 – Freon leak in a double-circuit refrigerator

There are models of refrigerators with one compressor and two circuits. The first circuit simultaneously cools the main chamber and the freezer. The second circuit cools only the freezer.

In such refrigerators, periodic switching between circuits occurs. If there is a refrigerant leak in the primary circuit, the refrigerator will not work and the freezer will freeze. If there is a refrigerant leak, the following symptoms will occur:

  • A regular compressor will run constantly;
  • The copper tubes of the primary circuit will heat up;
  • An inverter compressor will operate with sudden changes in speed.

If the symptoms are similar, there may be another reason - problems with the defrost valve. Read about it below. If there is a refrigerant leak, it is difficult to solve the problem yourself. It’s better to find a good refrigeration technician to avoid causing trouble.

Refrigerator device

It is not that complicated: a running compressor creates pressure and pumps refrigerant into the condenser unit. There the freon becomes liquid. The process generates heat, which is dissipated through the rear panel.

Liquefied gas is supplied to the capillary system. There it becomes gaseous again and then boils in the evaporation unit, taking heat from the refrigerator. In the condenser, the gas is cooled and returned to the liquid phase. After this, the cycle repeats.

Double-chamber refrigerators sometimes have 2 compressors. They do the work independently of each other. One ensures the operation of the freezer, and the other cools the top.

Where can I repair my freezer?

Trust the service professionals, and today you will be able to operate the freezer in your usual mode. Our craftsmen visit homes every day in all areas of St. Petersburg and its suburbs. They have special education and have many years of experience in repairing and servicing refrigerators of many brands: LG, Bosch, Beko, Stinol, Indesit, Samsung, Liebherr, Whirlpool, Electrolux, Atlant, etc.

Diagnostics are carried out using foreign equipment that detects even hidden breakdowns and microscopic defects. To confirm the quality of the work performed, a warranty card is issued for a period of up to two years. Applications for freezer repairs are accepted online on our website or by phone.

How does a household refrigerator work?

Before finding out why the refrigerator began to freeze poorly, it is worth talking about how exactly the refrigerator is designed and works. In principle, there is nothing complicated about this. The household refrigerator system includes 4 main components:

  • compressor;
  • capacitor;
  • evaporator;
  • connecting tube system.

A special gas, a refrigerant, circulates in a hermetically sealed system. It has a low temperature of evaporation and boiling. When a refrigerant expands, it absorbs heat, and when it contracts, it releases it back through condensation.

The refrigerant in home refrigerators is usually freon. This is an absolutely harmless, non-flammable substance. The liquid refrigerant enters under pressure into the capillary tubes, and then into the evaporator, where it begins to “absorb” heat. As a result, the surface of the refrigerator compartment cools down. This process is repeated from the beginning until the set temperature is reached in the refrigerator. Next, the temperature controller will operate, which opens the electrical circuit and forces the compressor to stop. The thermostat is necessary to protect the compressor from overloads and save electricity.

After some time, when the temperature in the refrigerator compartment rises again, the circuit will close again and the cycle will repeat all over again.
See also -
Refrigerator start-up relay: design and operation

No. 6 – Compressor failure

If there is power to the compressor, check its operation. There are two types of compressors - inverter and conventional. Inverter models work constantly, but at different speeds. Conventional ones operate in start-stop mode. They turn on and off.

To check the operation of the inverter compressor, open the refrigerator door. The compressor should start working at a higher speed. At the same time, it will begin to vibrate a little. If this does not happen, there is a problem.

It will take more time to check how a regular compressor works. Open the refrigerator door and observe it. After a few minutes, the temperature of the sensor will rise and the compressor should turn on. Its vibration should be noticeable.

Tips and tricks

To ensure that the unit does not break down and both cameras “work” properly, follow simple rules:

  • defrost the drip-type unit regularly,
  • install it only on a flat, hard surface,
  • do not overload the upper compartment with products,
  • clean the drainage hole regularly,
  • do not place equipment near a heat source,
  • Protect the evaporator from mechanical damage.

Do not place hot food in the refrigerator compartment. In this case, a violation of the temperature regime occurs and the formation of a large amount of condensate.

When defrosting, do not “help” the ice with sharp objects - this will easily damage the tubes with cooling gas.

If the upper chamber of a two-chamber refrigerator does not work, the reason may be simple or serious, requiring special skills. If any malfunctions occur, I advise you to immediately contact the service center. Self-indulgence often leads to unpleasant consequences.

No. 10 – Dirt in the pipes

The evaporator capacity plays a major role in the operation of the refrigerator. Over time, it may become clogged and the freon will not cool the main chamber well. There is also a risk of the capillary tube becoming clogged. There are three reasons for blockages:

  • Poor quality compressor oil;
  • Incorrect oil type;
  • Low quality freon;
  • Contamination during repair work.

Bad refrigeration oil will degrade over time. Certain chemical reactions occur in it; it can become waxed. In this case, solid particles appear that settle on the walls of the evaporator, in the capillary tubes, and on the thermostat.

Each refrigerant has its own type of oil - mineral or synthetic. They also differ in viscosity. Incorrectly selected oil may decompose. The resulting substances settle on the walls of the evaporator, the thermostat, and in the capillary tube.

The quality of freon is determined by the content of impurities and water. It contains dozens of substances that cannot be completely eliminated. At high concentrations, they are able to settle on pipes and react with them. Excess water crystallizes into ice, making it difficult for the refrigerant to pass through.

When changing refrigerant, oil, soldering pipes and other work, there is a risk of contamination. Dirt can get into them from outside. And when soldering pipes, there may be leftover solder inside. All this leads to the formation of narrowed areas. They interfere with the normal circulation of freon.

It is impossible to determine a clogged freon line or evaporator by eye. Only a specialist can diagnose it. Most often, the evaporator will have to be removed and replaced with a new one. Not all stains can be removed.

No. 5 – No power supply

If your refrigerator is more than 5 years old, there may be problems with the power supply. Wiring does not last forever; it wears out over time. The main elements that ensure normal temperature in the main chamber:

  1. Compressor;
  2. Temperature sensor;
  3. Thermostat.

Checking the power supply to the temperature sensor is simple. First determine where it is (look in the instructions). After this, remove the housing and check the power supply with an indicator screwdriver.

To check the power supply to the compressor you do not need to disassemble anything. It is located at the bottom of the refrigerator at the back. Locate the power terminals and check the voltage with an indicator screwdriver. How to do this - watch the video:

Checking the power supply to the thermostat is more difficult. It is located on the front of the refrigerator, usually behind the temperature control. But if you don't want to look for a refrigerator, you can try to do it yourself. You need to check the power supply using the same indicator screwdriver.

No. 9 – Thermostat failure

Refrigerators with one compressor have a common freon circuit. They have two evaporators, one cools the freezer compartment, the second cools the main one. To prevent the refrigerator from cooling below the desired temperature, a thermostat (thermostat) is installed between them.

A thermostat is a mechanical device. It regulates the amount of refrigerant that flows from the freezer evaporator into the main one. Its main element is a metal tension spring. Over time, the metal loses its elasticity and the thermostat works worse. Less refrigerant begins to enter the main chamber.

No. 13 – Problems with the control board

This breakdown is the most difficult from a diagnostic point of view. Modern refrigerators have an electronic control board that regulates everything. Starting from the operation of the display and settings keys, ending with the control of the compressor.

Only a specialist can determine whether the control board is faulty. With work experience, specific knowledge and skills. In mid- and premium-class models, such a breakdown occurs infrequently. In cheap Asian-assembled refrigerators, the control board may fail in the first years of operation of the refrigerator.

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