How to Re-register Electricity to a New Owner • Cash Settlement Center


Receiving housing as an inheritance, under a social contract. hiring, as a result of donation or purchase - a responsible and troublesome matter. New owners, after all the worries, do not always remember that a mandatory process awaits them - re-registration (re-registration) of a personal account when the owner changes.

Not everyone understands the meaning of a personal account. Most often it is presented as calculated. But, at its core, according to its purpose, a personal account is a means of accumulating information. It contains information about the apartment, owners, and records the history of use of electricity, water, gas, garbage disposal and other services.

Opening and recording information is the responsibility of the organization providing business services. Previously, the personal account was presented in paper form, using cards on which the management company recorded all expenses.

Modern accounting is carried out using computer programs. When changing owners, housing and communal services enterprises must re-register their personal account based on the application of the new owner. He, for his part, must follow the procedure specified by law.

Algorithm of actions

From the point of view of the law, the next owner receives the opportunity to rewrite the personal account after completing documentation of ownership (information from the Unified State Register of Real Estate). The right of ownership automatically imposes obligations on the owner of the property and responsibility for paying for the work of utilities. Therefore, do not hesitate, you need to follow these steps:

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Required documents

When opening an account for an apartment, the following information is required:

  1. Total area, floor, number of rooms, exact address.
  2. Comfort: availability of centralized hot and cold water supply, sewerage, gas supply, heating, garbage chute, elevator.
  3. Number of residents (registered) persons. Information about their registration, existing subsidies, benefits for housing and communal services.
  4. Availability of metering devices: hot water and hot water meter, electricity, gas.

Information is taken from the technical passport of the apartment, certificate of ownership, passport data. It should be noted that today management companies track the number of people living only in the absence of individual metering devices.

To re-register business expenses for the newly-minted owner, he needs to provide an application, passport data and document the rights of the owner. If the HOA and management company have not established their own form of the document, the application is written in free form. It may contain information:

  • details of the owner who has assumed responsibility for paying for utilities;
  • list of documents in the application;
  • readings of metering devices (in accordance with the information of the transfer act);
  • consent to work with personal data.

Changing a personal account with a new apartment owner: re-registration of details for housing and communal services, utility payments after purchase. What documents are needed?

In your appeal you must indicate your contact information: personal account number, address, contact numbers, as well as information that needs to be changed.

Expert opinion

Viktor Pavlovich Strebizh, lighting and electrical expert

Any questions ask me, I will help!

In your appeal you must indicate your contact information, personal account number, address, contact numbers, as well as information that needs to be changed. If there is something you don’t understand, write to me!

Transferring utility bills?

New owners need to know that when purchasing an apartment, they, along with the responsibility for paying utilities, also assume all debts remaining from the previous owner.

Even before the procedure for buying and selling a home, you need to obtain complete information about the absence of debt from the previous owner (certificate from the HOA, management company).

In addition, it is necessary to check the data of the metering devices, which are indicated in the transfer deed for the apartment. They must correspond to the information from the certificate of the HOA, the Criminal Code. And the certificate itself should be as late as possible.

If the new owner was not vigilant and became the owner of a receipt for a large debt for housing and communal services, then he will be obliged to pay it in accordance with the Civil Code of the Russian Federation. Otherwise, he will be subject to various penalties. Of course, this situation is unfair. The situation can only be corrected in court, after the debt has been repaid. A claim is being filed for a refund.

Rules for the supply and use of gas

Even when planning your move, you can familiarize yourself with government regulations regulating the rules for the supply and use of gas.

There are two of them:

  1. Resolution No. 410 of May 14, 2013 approves the rules of use.
  2. Resolution No. 549 of July 21, 2008 contains delivery rules.

According to these documents, only the owner of the premises can be the customer for gas supply services. Accordingly, it is illegal to use it on behalf of the previous owner.


When submitting an application, the deadlines for consideration and execution should be taken into account. On average, they are 10 working days. Therefore, if you want to take advantage of the benefits immediately after moving, you should not delay

The owner or customer, according to legislative terminology, can be not only an individual. It can be a management organization, a housing cooperative, a homeowners association, or an individual entrepreneur.

How to correct an error (or typo) in the owner's full name

The client can change the phone number located on the personal page in different ways.

  • Follow the link: https://www.mosenergosbyt.ru/ .
  • Find the “Personal Account” tab and click on it.
  • Enter your username and password into the form and click on the “Login” tab.
  • Go to the “Profile” tab, change the data located in this category.

And if the client needs to change his home phone number, then he has the right to telephone: +7 499 550 9 550. Calls are accepted from 08:30 to 20:30.

Expert opinion

Viktor Pavlovich Strebizh, lighting and electrical expert

Any questions ask me, I will help!

In accordance with the Order of the Committee on Prices and Tariffs of the Moscow Region, for the population consuming electrical energy in residential buildings located in rural areas, an electrical energy tariff with a reducing coefficient is applied. If there is something you don’t understand, write to me!

List of documents for re-registration

You can see what documents are needed to renew a gas contract on the website of the regional supplier.

The standard list includes:

  1. A clear copy of your passport.
  2. Proof of ownership. This may be a certificate of state registration or a social tenancy agreement.
  3. Documented information about the area of ​​the gasified room. Usually they are contained in the technical passport, in the house design.
  4. Information about residents displayed in a certificate from the passport office, an extract from the house register or a certificate from the municipal administration.
  5. Technical passports of all units of gas equipment. The flow meter passport must be accompanied by information about the last verification and sealing date.
  6. A copy of the act of fixing property boundaries when owning a private house.

If one of the documents is missing, gas company employees do not have the right to accept the application or give it a go. Therefore, it is not worth wasting time trying to re-issue a contract with an incomplete package of documents.


According to the rules, during the equipment inspection, the technician must provide instructions to the new home owner. It includes safety rules and an algorithm for action in emergency situations. Therefore, when accepting documents, sometimes they pay attention to the presence of the corresponding signature in the act

Sometimes an old contract concluded with the previous owner is required for re-registration. If it is not possible to find it, you must submit a contract for the maintenance of in-house equipment. But this rule applies only to residents of apartment buildings.

Owners of private households, if they lose an old document, are advised to restore it by requesting a request to the gas service archive.

Change personal account details of Mosenergosbyt - how to change data in your personal account

  1. Receive documents for real estate. The new owner must receive a purchase and sale agreement and an extract from the Unified State Register of Real Estate.
  2. Photocopy all documents.
  3. Take readings from the electric meter.
  4. Pay off existing debt.
  5. Take your passport.
  6. Select the compartment that is located next to the user.
  7. Personally visit the selected branch, take all documents, photocopies with a notary signature.
  8. Show the documents to the employee.
  9. Fill out an application to change the owner of a personal account.
  10. Pay off your electricity debt.
  11. Get a receipt in your new name.

Do not forget that the user can quickly change the address to which he receives newsletters from the service provider.

  • Follow the link: https://www.mosenergosbyt.ru/ .
  • Find the “Personal Account” tab, click on it.
  • Enter your username and password into the form and click on the “Login” tab.
  • Go to the “Personal Data” tab, “My Services” subsection.

In addition, the client can change the data through the video communication terminal installed in the MFC. You can use it from 09:00 am to 20:00 pm.

The client can also personally visit the branch and express to its employee a desire to change the entered data.

After the change, all data will be sent to the email specified by the applicant.

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Procedure for re-registration of documents

The list of documents for re-registration of gas supply to the new owner may vary. It depends on the form of ownership. But the algorithm of actions is the same for everyone; it consists of three main stages.

Stage #1 - submitting an application

An application or offer is submitted by the new owner of the residential premises to the gas service office that oversees the area of ​​residence. To simplify the process, a special form has been developed.

It contains:

  • lines for entering information about the applicant;
  • the wording of the request;
  • fields for displaying information about the type of consumption, room area, number of residents, benefits, characteristics of gas equipment.

If we are talking about a private house, the owner will have to additionally indicate the location of connection to the central highway, as well as the details of the document defining the boundaries of the property.


When submitting an application, gas meter information may be required. Therefore, even at the stage of purchasing a home, it is recommended to request a technical passport of the product from the previous owner

The application form can be obtained without a personal visit to the gas service. All you have to do is call the customer service department to receive the document by email or use the download link provided. When you make the first call, you should also ask questions about documents and deadlines.

Stage #2 - equipment check

Having received a complete set of documents from the applicant, the gas company employee will set a date for inspecting the equipment.

The stove, the water heating column, the heating boiler, the fuel supply shut-off valve, the flow meter, all connections and locking devices are subject to mandatory control.


During the visit, a gas service representative checks not only the operability of equipment and devices, but also the correct location of the equipment relative to the walls, floor, sink, radiators

Checking is carried out on a paid basis. The total amount depends on the number of units of gas equipment. The new owner of the premises must pay for the work. If the technician identifies a discrepancy between the condition of the equipment or gas pipeline elements and the safety requirements, the deficiencies will have to be corrected. Without this, renewing the contract is impossible.

To avoid problems with gas equipment, it is recommended to promptly conclude a service agreement with the gas company. How to do this - read on.

Stage #3 - conclusion of a new contract

At the end of the inspection, an employee of the gas company will draw up a report on the completion of the work. It will become the basis for renegotiating the agreement. It is important that the form of the contract reflects the methods of accounting and payment for fuel.


The minimum validity period of the contract with the gas service is 3 years. On average, it is 5-10 years. Practice shows that new tenants are in no hurry to renew the contract and pay according to receipts in the name of the previous owner. In this case, you need to know that upon expiration of the validity period, a fine will be imposed for using gas without a contract: from 1 thousand to 2 thousand for an individual, from 40 to 100 thousand for a legal entity

Representatives of the subscriber department must correctly record the current option and select the relevant form based on the information provided by the checking specialist.

Different types of contracts are provided for in settlements according to:

  • flow meter data;
  • regional and seasonal standards;
  • metering devices with a smart card;
  • by meters with GSM module.

Separate forms of agreements for each item have been created for owners of gas distribution pipelines. Experience shows that you should not rely only on the attentiveness of gas workers.

It is important to personally monitor the compliance of the contents of the contract with the current situation.


During the period of entry into rights, if desired, you can replace outdated equipment. It is better to do this before the inspector’s visit. Then fresh data will be entered into the act and the new agreement

You will be able to receive a new contract in 3-4 business days at the subscriber department of the regional gas service. Most companies send an email or phone message indicating that the document is ready.

Conclusions and useful video on the topic

In the video, a specialist explains how a real supplier company differs, why it is necessary to have a valid contract for the supply of blue fuel in your name, and what work is performed under this contract. Pay attention to the benefits of cooperation with an official organization, which the author of the video lists:

As you can see, renewing the contract when the owner changes is a mandatory condition for the operation of household gas equipment. All you need to do is prepare the necessary documents and take three simple steps: submit an application, check the equipment, and receive a new contract.

If you are about to move to a gasified house or change of housing is already behind you, and you have something to share, write. The form below is designed for active discussion. Any comment can be accompanied by a drawing, scan or photograph. Ask questions, share experiences. Don't let others make annoying mistakes.

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